Returns & Exchanges

We gladly accept returns, exchanges and cancellations

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 2 days of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders​​

  • Intimate items (for health/hygiene reasons)

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Proof of posting must be obtained when returning items to us.

Processing of your refund after receipt of your return, can take 7-14 days to be credited to your payment method and be seen in your account or on your credit card statement.

07506 303189

1st Floor The Forge Works, Ditchfield Common, Lane End, Bucks HP14 3HJ

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©2017 by Chununga Designs (part of the Chununga Tree Partnership)